Delivery policy

Last updated 07 Sep 2026

Last Updated: 07/09/2026

Delivery

Orders placed through the Balaji Gold House App will be delivered to the address provided by the customer at the time of purchase.

Delivery Time

The estimated delivery time will be communicated at the time of order confirmation. Delivery timelines may vary depending on product availability, location and other circumstances.

Delivery Charges

Applicable delivery charges, if any, will be displayed before the order is confirmed.

Delivery Verification

For security purposes, the customer may be required to provide a valid OTP, identification or other information at the time of delivery.

Delays

Balaji Gold House will make reasonable efforts to deliver orders within the estimated timeframe. However, delays caused by courier partners, weather, transport disruptions or circumstances beyond our control may occur.

Incorrect or Damaged Delivery

Customers should report any incorrect, missing or visibly damaged package to Balaji Gold House customer support as soon as possible after delivery. Unboxing video is must.